FAQs and Booking Conditions:

Sullivans Cove Apartments has a cancellation policy requiring 48 hours notice of a reservation cancellation. Should cancellation advice be given within 48 hours, one night’s accommodation will be charged, if notice is given more than 48 hours before arrival 100% of the booking charge will be refunded.
Payment for accommodation by cheque can only be accepted by prior arrangement and if received at least 10 days prior to arrival.
Payment by all major credit cards is accepted. Please note, there is a 1.8% credit card payment surcharge on Visa and Mastercard and 3% on Amex and Diners.
Pre-payment or direct deposit can be arranged, please contact our office to arrange.
Credit card details will be taken at time of booking.
You will be required to have a credit card to check-in.
$200 will be authorised on your credit card at check-in.
If you do not have a credit card a $500 cash bond is required on check-in.
Check-in time is from 2pm.
Check-out time is 10am or by pre-arrangement.
Check-in during normal business hours is at 5/19a Hunter St. For After Hours Check In, please contact Reception during reception hours. When booking, please include estimated arrival time to enable us to arrange check-in. A location map for all apartments is available here.
Please note, Sullivans Cove Apartments cannot guarantee specific Apartment Number, only room types.

Please note:

Check-in is at our office at 5/19a Hunter St though your apartment may be in one of our other locations.
If arriving by car, park on Hunter Street and leave your luggage in the car, you will be directed to your apartment and given parking instructions on check-in.
If arriving by taxi, leave your luggage in the taxi and ask them to wait as these apartments are a short drive away.
Apartments will be serviced daily except Sundays and public holidays.
Car parking is available free of charge, however is subject to availability at the time of check-in.

Children are welcome and cots are available by pre-arrangement at $15 per night (subject to availability at time of booking).
All rates are for 2 people. Extra person charge is $40 per person per night using existing bedding.
Roll-away beds available subject to availability at $40 per night.
Admiral’s Penthouse 1 has a fixed rate for 6 people and is not negotiable.
Admiral’s Penthouse 2 has a fixed rate for 8 people and is not negotiable.
All apartments are located around the Hobart waterfront precinct within easy walking distance of the city centre, restaurants, Salamanca Market and other major attractions.
All rates quoted are room only in AUD and include GST.
Apartments are spacious, fully equipped and perfect for longer stays.

Please note that for stays between 21 December to 4 January inclusive, a 50% deposit of the total account is required to secure the reservation.
If this reservation is cancelled prior to 1 December the deposit is fully refundable. If the reservation is cancelled on, or after 1 December, the 50% deposit is non-refundable and will constitute the cancellation fee. We therefore strongly recommend that you have travel insurance.
Balance of account will be payable on checkout.